Cancellations of booking made 7 days or more in advance of the booking date, will occur a 20% fee. Cancellations made within 48hrs - 6 days notice of booking date will incur a 50% fee. We cannot offer refunds with less than 48 hours notice. Fees are to cover admin and booking fees. Refunds are processed and will be refunded to your original method of payment within 5-10 business working days. Valley Cycles reserves the right to cancel bookings with no prier notice due to health and safety concerns or imposted local Covid-19 restrictions, the buyer would be refunded 100% of the original booking fee.
One date change is allowed per order with 48 hours notice or more to the start of booking, date changes under 48 hours of the start of booking cannot be changed or cancelled.